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Frequently Asked Questions

Cast98 help

Common Questions

  1. Can actors export rehearsals to Google Calendar?
  2. Can I try Cast98 before I buy it?
  3. I already cast my show. Can I just use the scheduling feature?
  4. How do I add my cast to my show?
  5. Can I refuse late conflicts?
  6. How do I setup my non-profit?
  7. I'm not a theatre company. Can I use Cast98?
  8. Can my auditionees upload headshots?
  9. How do I limit the number of signups for an audition time?
  10. Can I customize the audition form?
  11. What does Cast98 cost for schools?
  12. I can't get logged in, what do I do?
  13. Parents in my show can't register their kids because they don't have a unique email address

Answers To Questions

Can actors export rehearsals to Google Calendar?

Yep! Your cast members can export any rehearsal from the schedule to Google Calendar, Apple Calendar aka iCal, Outlook, or Yahoo! Calendar.

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Can I try Cast98 before I buy it?

Yes, you can demo Cast98 before you commit. Just go to cast98.com/demo

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I already cast my show. Can I just use the scheduling feature?

No. Cast98 is designed to take the burden off directors and we accomplish that by enabling actors to submit all their contact info, emergency info, conflicts, and role preferences digitally. Then we automatically sync that information without directors having to do anything extra.

We recommend that you invite your cast to submit the audition form as a formality because it takes them less than 5 minutes and will spare you hours of tedious work. Actors and parents of actors love Cast98; you'd be depriving them of some great cast-only features if you don't invite them to be a part of your show!

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How do I add my cast to my show?

First, you need to invite your cast and crew to create a profile on Cast98 and submit the audition form for your show. That'll take them all of 5 minutes, so within a couple hours you will be up and running. As they sign up, you'll be able to add them to the cast list by going to your show page and clicking Manage Cast & Crew in the director tools.

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Can I refuse late conflicts?

When actors submit the audition form for your show, a snapshot of their conflict calendar is captured by the form. If they add or remove conflicts after that, they need to notify you (the director) and you can choose to accept or deny their updates. If you wish to deny them, you don't need to do anything.

If you wish to accept the changes, go to the Auditionee Dashboard, click the actor's name to open their audition form, and look for the button labeled Save & Sync. That'll pull a fresh copy of their conflicts into the form and schedule builder.

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How do I setup my non-profit?

If you are directing a show for a non-profit drama group or public school, you can self-identify as a not-for-profit organization when you add your company as a studio on Cast98. Head over to the studio membership section, provide your tax ID for verification purposes, and then you'll be able to sign up for the Basic Membership at a discounted rate.

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I'm not a theatre company. Can I use Cast98?

Yes, you can totally use Cast98 even if you're not a theatre. Dance studios, schools, drama clubs, chorus groups, film studios... heck, even sports teams, study groups, and non-performance-based organizations can benefit from automated scheduling, as long as they don't mind nomenclature like auditions, rehearsals, and shows.

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Can my auditionees upload headshots?

Headshot and resume uploads are included for performers on their actor profile. They can update these files at any time by editing their profile.

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How do I limit the number of signups for an audition time?

When setting up the audition details for your show you are able to add up to 25 time slots, each with an optional max. capacity. When the number of performers who signed up for a particular block exceeds the maximum capacity, that time slot will no longer show on the audition form for the next auditionees.

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Can I customize the audition form?

The premade audition form already includes all the information regularly found on paper forms: demographic info, emergency contact info, past experience, conflict calendar, and role preferences are all built-in. There's even freeform space for additional information if that's not enough, so the audition details can point auditionees to answer any additional questions like "Are you willing to dye your hair?" or "Are you comfortable with stage kissing?"

In 2020, Cast98 will offer more robust audition form controls for studios with a Pro Membership.

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What does Cast98 cost for schools?

We offer public secondary schools the same discount we offer non-profit organizations for the basic membership that renews annually. The per-show rate (without membership) is unchanged.

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I can't get logged in, what do I do?

If you need to reset your password, follow the Forgot My Password prompts next time you try to login. Don't forget: You can login with the username OR the email address that you setup when you first created your profile! For parents that maybe used the same email address on a child's account, you'll need to login with your username or else you might experience some quirky behavior when viewing show resources.

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Parents in my show can't register their kids because they don't have a unique email address

There's no way around the unique email requirement for registering on Cast98. All users need this email address for the password reset to work, and to identify them as they try to access restricted areas (like rehearsal schedules).

If a parent doesn't want to create an email address for their child (it can be a neat sweet 16 birthday gift if you've been writing your child emails all their life), there is a trick in Gmail that enables them to use several variations of one email address without creating anything new.

Here's how...

Say your email address is myname@gmail.com. You can use a plus sign "+" to add an arbitrary suffix to your email address before the @ sign, and any mail sent to the new version will arrive at myname@gmail.com.

For example:

  • myname@gmail.com
  • myname+son@gmail.com
  • myname+daughter@gmail.com
  • myname+Chris@gmail.com

These will all receive mail to myname@gmail.com and Cast98 will accept these variations as unique email addresses when registering new users. Note: this has only been tested using Gmail.

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